Privacy Policy
Travelowander Inc. ("Travelowander," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access our websites (including www.travelowander.com), mobile apps, and any related services (collectively, the "Services").
By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy and our Terms of Use.
- What We Collect
Personal Information
We collect information that can identify you directly or indirectly, such as:
- Your full name
- Physical and mailing addresses
- Contact numbers
- Email addresses
- Payment information (credit/debit card data)
- Passport or travel document numbers
- Travel-related preferences (e.g., dietary, accessibility)
- Loyalty program numbers
- Social media account IDs
- Government-issued travel identifiers (e.g., TSA numbers)
- Booking history and travel itineraries
- Device identifiers and usage behavior
If you provide data about someone else (e.g., a fellow traveler), you confirm that you are authorized to share it with Travelowander.
- How We Collect Your Information
We may collect data in the following ways:
- Directly from you: When you book travel, create an account, contact support, or sign up for promotions.
- Automatically: Through cookies, tracking technologies, and your use of our websites and apps.
- From third parties: Such as social platforms, advertising partners, and travel service providers.
- Offline interactions: Including phone calls with customer service or in-person events.
- Device and Usage Data
We collect technical data about your interactions with our Services, such as:
- Browser type and settings
- Device type, operating system, and identifiers
- IP address and approximate location
- Pages viewed, actions taken, and session data
- Interaction with ads, marketing emails, or website elements
This data may be tied to a user ID and, in some cases, combined with personal information to personalize your experience.
- Use of Your Information
We use your personal and behavioral data to:
- Complete bookings and process transactions
- Provide travel confirmations and customer support
- Deliver account-related communications
- Offer personalized travel recommendations and promotions
- Manage loyalty or rewards programs
- Analyze usage patterns and improve our Services
- Monitor and prevent fraudulent activity
- Meet legal and regulatory obligations
- Aggregate data for research and business intelligence
- Sharing Your Information
Your information may be shared with:
- Travel partners such as airlines, hotels, and car rental agencies to fulfill your bookings
- Third-party suppliers providing insurance, visa services, or other add-ons
- Technology vendors and service providers who support our platform, analytics, payments, hosting, and marketing
- Business partners advertising or offering services through our platform
- Government authorities when required by law
- Social platforms when you engage in sharing features
In the event of a corporate transaction (merger, acquisition, etc.), your data may be transferred as part of that process.
- Third-Party Technologies
Our Services may use third-party features or link to other websites and apps. We are not responsible for their privacy practices or content. Interacting with external platforms (e.g., Facebook, Google, or Instagram) through our Services may result in the sharing of your data based on your settings with those platforms.
- Advertising and Analytics
We and our advertising partners use cookies, device IDs, and similar technologies to:
- Tailor ads to your preferences
- Track the effectiveness of campaigns
- Understand user behavior across platforms
- Group users with similar interests for marketing
You can manage your preferences via:
Note that we are not responsible for third-party opt-out tools' accuracy or availability.
- Your Choices and Rights
Email Preferences
You may opt out of marketing emails by clicking “unsubscribe” in our emails or contacting us directly. Transactional emails, such as booking confirmations, will still be sent.
Access, Modify, or Delete Your Data
To access, update, or delete your personal data, submit a request through our Privacy Request Form at [Insert URL] or email us at privacy@travelowander.com. We may require verification of your identity before processing such requests.
- Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law (e.g., tax, accounting, fraud prevention).
- Security Measures
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. While no system is entirely secure, we strive to protect your data from unauthorized access and breaches.
- International Users
If you are located outside the United States, your data will be transferred to and processed in the U.S. By using our Services, you consent to this transfer, subject to applicable data protection laws.
- Use of Services by Minors
Travelowander does not knowingly collect personal information from individuals under 18 years old. If you believe a child has provided us with data, please contact us so we can remove it.
- European Union Residents (GDPR Notice)
If you are in the EEA, you may have specific rights under the General Data Protection Regulation (GDPR), including:
- The right to access and rectify your data
- The right to request erasure
- The right to data portability
- The right to object or restrict processing
- The right to lodge a complaint with a data protection authority
See our full GDPR Privacy Notice for more details.
- U.S. State Privacy Rights
If you're a resident of California, Virginia, Colorado, or other U.S. states with data privacy laws, you may be entitled to additional rights regarding your personal data. These may include:
- Requesting access or deletion
- Opting out of the sale or sharing of personal data
- Limiting the use of sensitive personal data
Please review our U.S. State Privacy Notice [link] for more information.
- Canadian Privacy Rights
Canadian users may request details on how personal data is shared with third parties for marketing. Please contact us at privacy@travelowander.com to exercise your rights.
- Sensitive Personal Information
We request that you do not submit sensitive personal information (e.g., racial or ethnic origin, health data, religious beliefs, union membership, etc.) through our Services unless required for a travel booking and handled securely.
- Changes to This Privacy Policy
We may revise this Privacy Policy periodically. Any updates will be reflected with a revised “Effective Date.” Continued use of our Services after changes are posted indicates your acceptance.
- Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Travelowander Inc.
[Insert Physical Address]
[Insert City, State, ZIP]
📧 privacy@travelowander.com
📞 +1-323-395-2469
Do not include sensitive information (e.g., credit card data) in email communications.
